Shipping policy

 

 

All our soft goods are made-to-order in our Knoxville, TN studio. Currently, we ship lampshades within 5 business days and pillows within 25 business days. This timeline is strictly adhered to. 

  • For destinations within the contiguous U.S. (excluding Alaska, Hawaii, Puerto Rico, & Guam), enjoy free shipping on orders of $100 or more. Orders under $100 will incur a flat shipping rate of $7.95
  • For destinations outside of the U.S., the shipping rates will be calculated at checkout.

 

Upon placement of order, please check your confirmation email to ensure that the ship to address is correct. If there is an error, please contact us immediately. Once a package has been shipped, there is a $25 redirect charge should the address need to be changed while the order is in transit. 

You will receive a confirmation email with tracking information when your order ships.